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Technical support for lifts

Direct assistance from the manufacturer to resolve faults on your lift controller and operating panels, and questions about installation or parameters.

+34 933 710 006

Monday to Friday, 8:00 to 17:00 (Spanish time)

What to have to hand when you call

With these details, our technical team can locate the fault much faster.

Controller model

The model of the lift controller you have installed.

Order or serial number

So we can find your equipment in our records.

Fault code and log

The code shown on the controller and what the fault history has recorded.

Floor and direction

Which floor the lift has stopped at and which direction it was travelling in.

Technical documentation and manuals

Manuals for our lift controllers and technical documentation are provided to our customers on request. Ask the Technical Department for them, stating the model and order number.