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Quality policy

At PULSARLIFT, a company focused mainly on the Spanish market and specialising in the lift and lifting equipment sector, we are committed to offering products and services that meet our customers’ requirements, as well as the applicable legal and regulatory requirements.

The activity carried out by the organisation, in accordance with the requirements of the International Standard ISO 9001:2015, is: Design and manufacture of lift controllers and sale of components and accessories.

Management establishes this Quality Policy as a framework for the development and continual improvement of the Quality Management System, based on the following principles:

  1. Compliance with applicable requirements

Ensure compliance with the applicable legal, statutory and regulatory requirements, as well as the requirements agreed with customers and other interested parties.

  1. Strategic direction and customer focus

Define and periodically review quality objectives aligned with the analysis of the organisation’s context and the needs and expectations of customers, ensuring they are communicated at all levels of the company.

  1. Monitoring and control of processes

Implement quality indicators and monitoring tools to measure the effectiveness of processes, ensure the quality of products and services, and promote data-driven decision-making.

  1. Safety and working conditions

Ensure suitable working conditions, promoting the identification, assessment and control of the risks associated with processes, with the aim of preventing incidents and improving the working environment.

  1. Training and professional development

Promote ongoing training and the development of staff competence, encouraging the involvement and active participation of all employees in achieving the quality objectives.

  1. Continual improvement

Maintain the commitment to the continual improvement of the Quality Management System, promoting actions aimed at increasing effectiveness, efficiency and customer satisfaction.

  1. Commitment and motivation of our people

Foster a participative, motivating working environment focused on collective commitment, encouraging internal communication and teamwork.

Management undertakes to communicate this Quality Policy to everyone working in the organisation, and to make it available to customers, suppliers and other interested parties.

This Policy will be reviewed periodically as part of the management reviews of the system, in order to ensure its continuing validity, suitability and alignment with the context and strategic objectives of the company.

To achieve these commitments, Management will provide the human, technical and financial resources needed to ensure the effectiveness of the Quality Management System and the achievement of the established objectives.

PULSARLIFT, SL | Management